Privacy Policy

1. Introduction

Dynasynergy Technology Sdn Bhd ("Dyna", "we", "our" or "us") protects personal data and handles it responsibly, as set out in this Privacy Policy. This policy explains how we collect, use, store, disclose and protect personal data in connection with this website, dynasynergy.my, in accordance with the Personal Data Protection Act 2010 of Malaysia ("PDPA").

2. Scope

This Privacy Policy applies to visitors to dynasynergy.my and to anyone who contacts us through the channels listed on this website. This website is informational: it does not use cookies, run analytics or advertising scripts, or include a data-collecting form.

3. Personal data we collect

We receive personal data from you only if you choose to send it to us directly, for example by emailing info@dynasynergy.my or contacting us through LinkedIn. Depending on how you reach us, this may include:

• Name
• Email address and phone number
• Your organisation and job title
• The content of your enquiry, including any details you choose to share about your site or project

4. Purpose of collection and use

We use the data you send us to:

• Respond to your enquiry
• Communicate with you about our services
• Meet our legal and contractual obligations

We do not use your data for unrelated marketing, and we do not sell it.

5. Data storage

This website is hosted on Vercel. Any personal data you send us by email is handled through our internal email and business systems. Where any of these systems store or process data outside Malaysia, we require a standard of protection consistent with the PDPA.

6. Data protection and security measures

We take reasonable technical and organisational measures to protect personal data, including:

• Encryption of data in transit (HTTPS) on this website
• Restricted access to our email and business systems
• Security practices maintained by our infrastructure providers

7. Data retention and deletion

We keep personal data only for as long as needed to respond to your enquiry or to meet our legal and record-keeping obligations, after which it is deleted or anonymised.

8. Data breach management

In the event of any actual or suspected data breach affecting personal data, we will assess the incident promptly, take reasonable steps to limit its impact, and notify affected individuals without undue delay where required by law.

9. Access and correction

Under the PDPA, you may request access to, or correction of, personal data we hold about you, or withdraw your consent to our processing it, by contacting us using the details in section 11.

10. Disclosure to third parties

We do not sell your personal data or share it with third parties for their own marketing. Personal data may be disclosed to service providers who support our operations, currently:

• Vercel Inc. – website hosting

We do not disclose personal data to any other third party except where required by law. Any service provider we use is required to protect personal data under confidentiality and data protection obligations.

11. Contact us

For enquiries, access requests, correction requests, or other data protection matters, contact:

Dynasynergy Technology Sdn Bhd (0581118-K)
21, Jalan Utarid U5/17, Mutiara Subang, 40150 Shah Alam, Selangor, Malaysia
Email: info@dynasynergy.my

12. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or technical operations. The updated version will be published on this website with a revised "Last updated" date.